• How safe is your online booking system?

    Every booking is guaranteed by SSL cryptographic protocol.
    Credit card data are only used to confirm and guarantee your booking; nothing will be charged to your card, except in the case of a late cancellation (deadlines for cancellations are indicated in the confirmation message) or no-show.

  • Is it possible to modify or cancel a reservation?

    It is possible to modify or cancel your reservation before the indicated deadline, using the reservation code provided in the confirmation message.

  • What Credit Cards do you accept?

    CartaSI :: Mastercard :: Visa :: American Express :: Diners :: Bancomat

  • When is check-in time?

    After 12.00, although you may check in earlier if the room is ready.

  • Is there a discounted rate for children?

    Children under age 12 sleep free.

  • Are pets welcome in your hotel?

    Pets are welcome, with an extra charge of €20.00 for extra cleaning. Please tell us at the time of the reservation if you are planning to bring your pet.

  • Where can I leave my car?

    The Eurogarden Hotel has a large, free, non-attended car park, reserved exclusively for Hotel guests..

  • Can we leave our luggage at the Hotel?

    Absolutely, with no extra charge.

  • What is the schedule for services?

    Reception 24/7
    Breakfast 07,00 :: 10,30
    Bar 7.00 A.M. :: 3.00 P.M. - 6.00 P.M. ::11.00 P.M.
    Lunch & Dinner 11.30 A.M. :: 3.00 P.M. - 6.00 P.M. :: 10.30 P.M.
    Shuttle bus 08.30 A.M :: 09.00A.M. :: 09.30 A.M. :: 10.00 A.M. :: 10.30 A.M. (transfers before 8.30 and after 10.30 will be provided upon availability)
    Swimming Pool 10.00 A.M. :: 7.00 PM (Towels available for free at the solarium)
    Laundry Service available from Monday to Friday; clothes picked up before 9.30 A.M. will be delivered the next day before 1.00 P.M.

  • What is the best way to reach the Hotel?

    By car: G.R.A. Ring Road > Exit Castel Giubileo (Between Salaria and Flaminia Exits)
    By train: Termini or Tiburtina station > FR1 Metro, get off at Settebagni stop > Bus 334, get off at Grottazzolina stop
    By plane: Leonardo da Vinci Airport >> FR1 Metro, get off at Settebagni stop > Bus 334, get off at Grottazzolina stop

  • Where to find malls, cinemas, golf and sporting activities?

    Mall: Porta di Roma, 3.5 km (Ikea, Leroy Merlin + 220 shops)
    Cinema: UGC Multiplex
    Golf Club: Parco di Roma, Arco di Costantino, Marco Simone
    Bike Lane: Just 500 metres from the Hotel; a bike rental service will soon be available.

  • What are the hotel's safety and quality standards?

    Safety: The whole Eurogarden area is under CCTV surveillance; gates stay closed from 11.00 P.M. to 06.00 A.M. The night entrance is safe and controlled by the night porter.
    Linens: all our linens are cleaned by an external company according to the highest European standards (certification UNI EN 14065: 2004) for textile sanitation providing accurate microbiological control. The company takes part in the “Q” project, the brand meaning Hygienic safety guaranteed by companies in the ASSOSISTEMA Confindustria Union.
    Cleaning Products: Eurogarden Hotel adheres to a scrupulous and periodically checked sanitation procedure; all products used in the sanitation processes are medical devices.